Security & Privacy
Last updated: December 10th, 2025
At Rocket Roofing, your trust matters as much as your roof. This page explains how we protect your information, how our site stays secure, and how we use cookies and tracking technologies to improve your experience.
At Rocket Roofing, your trust matters as much as your roof. This page explains how we protect your information, how our site stays secure, and how we use cookies and tracking technologies to improve your experience.
1. Our Commitment to Security
We take your privacy and data security seriously. When you contact us for an inspection, estimate, or repair, we only collect the information needed to serve you, and we protect it using modern security practices.
- We do not sell your personal information.
- We only share data with trusted partners when necessary to deliver our services.
- We regularly review our systems and policies to keep your information safe.
2. Secure Website & SSL Encryption
Our website uses a valid SSL certificate, which you can see as the padlock icon and "https://" in your browser. This means:
- Your connection to our website is encrypted.
- Information submitted through our forms is protected in transit.
- Third parties cannot easily intercept the data you send us.
This encryption helps protect your name, phone number, email, property address, and any project details you submit.
3. Information We Collect
Information you provide directly:
- Name
- Phone number
- Email address
- Property address
- Project notes, photos, or documentation you choose to upload
Information collected automatically:
- IP address and general location
- Device type (desktop, mobile, tablet)
- Pages visited and time spent on the website
- Traffic sources (Google search, Meta ads, referrals, etc.)
This information helps us respond to your requests and continually improve our services and website performance.
4. How We Use Your Information
We use your information to:
- Respond to inspection and estimate requests
- Communicate about scheduling and project updates
- Improve our website and customer experience
- Understand how visitors interact with our content
- Run targeted advertising campaigns through platforms like Meta
- Maintain accurate internal records
We do not sell your personal data. If we share data, it is only with service providers who support our operations, including:
- Google Analytics (website analytics)
- Go High Level CRM (contact management, communication, follow-ups)
- Meta Ads Platform (Facebook and Instagram advertising)
These partners have their own privacy protections and may process data on our behalf.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience and help us analyze site performance.
What cookies may do:
- Remember form entries or preferences
- Improve navigation and page load performance
- Measure visitor activity through Google Analytics
- Support advertising and retargeting on Meta (Facebook and Instagram)
Types of cookies we use:
- Essential cookies — required for basic site functions
- Analytics cookies — measure traffic and user behavior
- Advertising cookies — support remarketing and relevant ads
You can disable cookies in your browser settings at any time, though some site features may not work as smoothly.
6. Analytics, CRM & Third-Party Tools
Google Analytics
We use Google Analytics to understand how visitors engage with our website, including page views, click activity, geographic trends, and device types. This information is used in aggregate form to improve our content and user experience.
Go High Level CRM
We use Go High Level CRM to store inquiry details, track communication, automate follow-ups and scheduling, and maintain project records.
Meta (Facebook & Instagram) Advertising
We may run ads that use pixel-based tracking to measure performance and reach people likely to need roofing services. Meta may receive limited data about actions taken on our site (such as views, clicks, and conversions).
All tools are selected with privacy and security in mind.
All tools are selected with privacy and security in mind.
7. AI & Automation
We may use AI-powered tools or automated workflows to support our operations, for example:
- Organizing incoming inquiries
- Sending confirmations or reminders
- Improving response times
- Identifying common customer questions
These automations are designed to enhance customer service. Your information is used only in connection with providing and improving our roofing services.
8. Data Retention & Access
We keep your information only as long as necessary to provide services, maintain accurate business records, and meet legal or regulatory requirements.
You may request access to your data, correction of inaccurate information, or deletion of certain information (unless we must retain it for legal reasons).
You may request access to your data, correction of inaccurate information, or deletion of certain information (unless we must retain it for legal reasons).
9. Your Rights & Choices
Where applicable, you may:
- Request a summary of the personal data we hold
- Request corrections to your information
- Request deletion of certain information
- Opt out of marketing communications
To make a request, please contact us using the information below.
10. Updates to This Policy
We may revise this policy periodically. When updates occur, the “Last updated” date at the top of this page will change. Continued use of our site after changes are posted means you accept the revised policy.
11. Contact Us
If you have questions regarding our Security & Privacy Policy, please reach out:
Rocket Roofing
Phone: 985-500-5669
Email: info@rockmyroof.com
Rocket Roofing
Phone: 985-500-5669
Email: info@rockmyroof.com